Refund Policy

  1. Payment Policy

All payments made to Unionetic Private Limited are processed towards administrative activities, operational planning, technical services, documentation, and other business-related expenses.

Payments are processed securely through authorized payment gateway providers.

  1. Cases Where Refund May Be Applicable

A refund may be considered only under the following circumstance:

  • If Unionetic Private Limited is unable to provide the agreed service due to reasons solely attributable to the Company.

If a refund is approved, the refund process may take up to three (3) months from the date of receipt of the complete refund application submitted by the Customer, subject to verification and approval by the Company.

  1. Cases Where Refund Will Not Be Applicable

Refund shall not be applicable under the following circumstances:

  • If the Company has successfully provided or completed the agreed service.
  • If the Company is ready and willing to provide the agreed service, but the Customer voluntarily chooses not to avail or continue the service.
  • If the Customer delays, postpones, or fails to utilize the service within the applicable time or schedule, and the service subsequently becomes unavailable.
  • If incorrect, incomplete, false, or misleading information is provided by the Customer.
  • If the Customer fails to provide the necessary cooperation required for execution of the service.
  • If the payment has been made by mistake by the Customer after the service has already been initiated or completed.
  • If the Customer violates the Company’s Terms & Conditions or any applicable law.
  • If the service cannot be completed due to events beyond the Company’s reasonable control, including government restrictions, natural disasters, internet failures, banking network issues, cyber incidents, power outages, strikes, or other force majeure events.
  1. Refund Request Procedure

To request a refund, the Customer must submit a written refund application on an A4-size white paper, duly signed, clearly mentioning the reason for the refund request.

The refund application must include:

  • Full Name
  • Registered Mobile Number
  • Transaction ID / Payment Receipt
  • Date of Payment
  • Detailed Reason for the Refund Request

The completed application must be scanned and emailed to:

Email: unioneticranchioffice@gmail.com

Refund requests submitted through phone calls, WhatsApp messages, verbal communication, or without a proper written application and supporting documents shall not be considered.

Submission of a refund request does not guarantee approval. All refund requests are subject to verification and the sole discretion of Unionetic Private Limited. The decision of the Company shall be final and binding.

  1. Refund Processing

Where a refund is approved, it shall be processed through the original payment method or any other legally permitted method, subject to applicable banking and payment gateway procedures.

  1. Force Majeure

Unionetic Private Limited shall not be liable for any delay or failure in providing services or processing refunds due to circumstances beyond its reasonable control, including but not limited to natural disasters, government actions, public emergencies, internet failures, banking system failures, cyber incidents, power outages, strikes, or other unforeseen events.

  1. Governing Law & Jurisdiction

This Refund Policy shall be governed by the laws of India.

Any dispute, claim, legal proceeding, or matter arising out of or relating to this Refund Policy shall be subject to the exclusive jurisdiction of the competent courts at Ranchi, Jharkhand, India.

  1. Changes to this Refund Policy

Unionetic Private Limited reserves the right to modify, amend, or update this Refund Policy at any time without prior notice. The latest version shall always be available on this Website.

  1. Fraud Prevention

Unionetic Private Limited reserves the right to reject any refund request if it is found to be fraudulent, misleading, abusive, or submitted using false information or forged documents. The Company may take appropriate legal action wherever applicable.

  1. Verification Process

All refund requests shall undergo internal verification before any decision is made. Unionetic Private Limited may request additional information or supporting documents if required. Failure to provide the requested information may result in rejection of the refund request.

  1. Communication

All communications relating to refund requests shall be made only through the Company’s official email address. Unionetic Private Limited shall not be responsible for any communication made through unofficial channels.

  1. Contact Us

Unionetic Private Limited

Website: https://unionetic.com

Email: unioneticranchioffice@gmail.com

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